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The Basics Of Communicating With Your Customers On Twitter

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The Internet is a valuable source of opportunities for promoting a business, and Twitter is one of the biggest of these. Before going into further details, the first thing any advertiser should know about Twitter is that using the service is completely free. You do not have to pay for getting in contact with potential customers.

How does Twitter Work?

Twitter is different from Facebook not only in terms of the money you have to spend for advertising campaign, but also in terms of the way you interact with your followers. Once you acquire some notions about the Twitter universe, you will surely be impressed with the large number of opportunities the social network provides.

The Basics Of Communicating With Your Customers On Twitter

Creating a Twitter Account

The first step towards promoting your brand on the social network is the creation of a free account. The only information required from you at this stage is a username and an email address. Choosing a username that people who are interested in your products or services can easily remember is a crucial step towards your success. At the same time, your username should be representative for the image of your business.

The Importance of Followers

The “follow” relationship is the base of communication on Twitter. Your followers are the people who will be exposed to your tweets on their social network home page. The idea is similar to the more popular News Feed, offered by Facebook. The more followers you have, more popular your business will be. On the other hand, unlike friendships on Facebook, the relationship with your followers is not mutual. If someone decides to become your follower, you do not have to follow them back. If you buy real Twitter followers along with this organic approach the results can be amazing as well!

Last but not least, you should also know about the importance of mentioning your followers in your tweets. This will ensure direct communication with your potential buyers, which is vital for the online success of your company.


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